Mack Air - A John Keells Group Company

YourGSApartnerinSriLanka

About Mack Air

Over four decades of aviation excellence

Mack Air is a leading General Sales Agent (GSA) with over four decades of industry expertise, representing a diverse portfolio of both legacy and low-cost carriers across global markets. We offer comprehensive support across sales and marketing, ticketing and reservations, customer service, airport operations, infrastructure, regulatory compliance, and accounting for both passenger and cargo airlines.

As a wholly owned subsidiary of John Keells Holdings PLC (JKH), listed on the Colombo Stock Exchange, Mack Air is backed by one of Sri Lanka’s largest and most respected conglomerates—strengthening our ability to deliver reliable, high-quality service to our partners.

Our Services

Expanding airline reach with precision

We are committed to delivering comprehensive representation for the airlines we serve, with a clear mandate to enhance brand visibility, expand market share, and drive operational excellence across both passenger and cargo verticals. As the strategic link between airlines, travel agents, freight forwarders, vendors, and regulatory authorities, we facilitate seamless coordination while ensuring full compliance with international and local standards.

Passenger

Passenger

We provide comprehensive airline services driving market share expansion, brand enhancement, and seamless operational, regulatory, and payment management.

Cargo

Cargo

Delivering end-to-end cargo services encompassing airside operations and supervision, account management, yield optimization and export terminal presence.

Airside Operations and Supervision

Airside Operations and Supervision

Precision-driven flight handling expertise to ensure seamless coordination across all touchpoints, maximizing operational efficiency, safety and on-time performance.

New Distribution Capabilities

New Distribution Capabilities

Pioneering NDC (New Distribution Capability) in Sri Lanka with Verteil Technologies, delivering a modern, transparent, and value-driven airline retailing ecosystem.

We Represent

Our Airline Partners

Akasa Air
Air Mauritius
APG
Cinnamon Air
AirAsia
Kenya Airways
Royal Air Maroc

Exclusive Offers

Airline Deals & Promotions

Find the latest deals and exclusive promotions from our renowned airline partners! Special offers from AirAsia, Gulf Air, Air France KLM, Akasa Air, Kenya Airways, APG Network, Hong Kong Airlines, Royal Air Maroc, Royal Air Brunei, Air Mauritius and Cinnamon Air. Don’t miss out! Inquire now to access incredible travel deals!

Air Asia Australia
Air Asia Bangkok
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Why Choose Us

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Mack Air delivers end-to-end services while fully complying with all local and international regulations, ensuring safety, efficiency, and reliability across all airline operations.

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Pioneer in the GSA business

Over 45 years of experience in the industry driving airline growth and market presence.

Comprehensive market understanding

Proven results across passenger segments, travel agency networks, and freight forwarding commodities.

Proven ability to navigate market dynamics

Implementing strategies that consistently drive business growth and support market recovery.

Financial strength and stability

Backed by The John Keells Group, Sri Lanka’s largest listed conglomerate, ensuring long-term confidence and continuity.

Connecting airlines to new markets with expert representation

We provide end-to-end support in market entry, reservations & sales, and operational coordination, helping our partners achieve visibility, compliance, and growth across the region.

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Trusted By International Airlines Backed by the John Keells Group
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"John Keells Holdings is the largest conglomerate listed on the Colombo Stock Exchange with a history of over 150 years."

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Certified excellence in aviation services and operations

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FAQs

Everything You Need to Know

Mack Air represents international airlines in Sri Lanka, managing sales, marketing, ticketing, and operations to grow revenue, ensure compliance, and expand market presence.

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