Asiana Airlines operates via its hub in Seoul, South Korea, and carries offline operations out of Colombo with its interline partner airlines. Currently, the Asiana network is accessible to Sri Lankan passengers via transit points; in Singapore & Bangkok. The airline has been represented by Mack Air in the capacity of General Sales Agent since the year 2014. The airline's passengers are serviced by Mack Air via the provision of sales and reservation support.
Founded in 1988 with the management ideology of "maximum safety and customer satisfaction through service," Asiana Airlines has grown into a global airline with a fleet of over 83 modern aircraft, operating out of its hub in Incheon International Airport in Seoul, South Korea. As of now, Asiana Airlines operates 12 domestic routes and 90 international routes, covering 23 countries and 75 cities. As a member of the "Star Alliance," Asiana Airlines offers frequent flight access to more than 1,321 destinations in 193 countries. The airline has received several prestigious awards, including ATW Airline of the Year in 2009 and Airline of the Year by Skytrax in 2010, 2011, 2012, and 2013. Asiana Airlines sets itself apart from its regional competition through its focus on providing unsurpassed customer service and ethical business practices.
Currently, Asiana Airlines operates offline in Sri Lanka and connects its passengers to its network through connecting airlines via regional points like Singapore, Delhi, and Bangkok.